Help Center

Set up your account, add properties, and get running quickly.

• Creating your ScoutzOS account
• Adding your first property
• Inviting team members
• Connecting your bank account (Stripe)
• Using ScoutzOS on mobile
• Understanding your dashboard

Manage rent collection, maintenance, screening, and leases.

• Setting up rent collection
• Managing maintenance requests
• Running tenant screening
• Creating and managing leases

Pay rent, submit requests, and access your lease documents.

• Paying rent online
• Submitting a maintenance request
• Viewing your lease documents
• Communicating with your landlord
• The move-out process

Discover deals, analyze portfolios, and understand Scoutz Score.

• Using Deal Discovery
• Understanding your portfolio analytics
• How Scoutz Score works

Plans, pricing, upgrades, and subscription management.

• Plans and pricing overview
• Upgrading your plan
• Canceling your subscription
• Updating your payment method
• Viewing and downloading invoices

Connect Stripe, Twilio, and configure email notifications.

• Setting up Stripe payments
• Setting up SMS and calling
• Configuring email notifications
• Syncing with QuickBooks
• Connecting Google Calendar
• Automating with Zapier

List vacancies, manage applications, and handle lease renewals.

• Listing a vacancy
• Managing rental applications
• Handling lease renewals

Work orders, vendor management, and emergency protocols.

• Work order lifecycle
• Assigning vendors to work orders
• Handling emergency maintenance

Track income, expenses, owner statements, and tax reports.

• Tracking income and expenses
• Generating owner statements
• Tax-ready reports and Schedule E

AI Advisor, AI Phone System, and intelligent deal analysis.

• Using the AI Advisor
• AI Phone System
• AI-powered deal analysis

Data protection, two-factor authentication, and team permissions.

• How ScoutzOS protects your data
• Enabling two-factor authentication
• Managing team permissions

Step-by-step migration guides for DoorLoop, AppFolio, Buildium, Yardi, and more.

• Switching from DoorLoop
• Switching from AppFolio
• Switching from Buildium
• Switching from Yardi Voyager
• Switching from Rent Manager
• Switching from spreadsheets or manual tracking