Switching from DoorLoop

Moving your properties, tenants, and leases from DoorLoop to ScoutzOS takes about 15 minutes. You have two options: connect directly with your API key, or export CSV files and upload them.

Option A: Direct Connect (Recommended)

ScoutzOS can connect to DoorLoop and pull your data automatically.

1. During ScoutzOS onboarding, select Connect Your Software
2. Choose DoorLoop from the list
3. To find your API key: log into DoorLoop, go to Settings (gear icon, bottom left), then click API under the Developer section
4. Click Generate API Key or copy your existing key
5. Paste it into ScoutzOS and click Connect and Import
6. ScoutzOS pulls your properties, units, tenants, and leases automatically
7. Review the import summary and confirm

Your DoorLoop account is untouched. You can run both systems side by side until you are ready to switch fully.

Option B: CSV Export and Upload

If you prefer not to connect your API key, you can export CSV files from DoorLoop and upload them manually.

Exporting from DoorLoop:

1. Log into DoorLoop
2. Go to Properties and click Export (top right). Choose CSV.
3. Repeat for Units, Tenants, Leases, and optionally Transactions and Work Orders
4. Save all files to your computer

Uploading to ScoutzOS:

1. During onboarding, select Upload CSV/Excel
2. Choose the data type (properties, tenants, or leases)
3. Drag and drop your DoorLoop export file
4. ScoutzOS auto-detects DoorLoop column names and maps them to the right fields
5. Review the preview, fix any mismatches, and click Import

Import properties first, then tenants, then leases.

What transfers

| Data | Direct Connect | CSV Upload |

|------|:-:|:-:|

| Properties and units | Yes | Yes |

| Tenant profiles | Yes | Yes |

| Active leases | Yes | Yes |

| Payment history | Yes | Yes |

| Work orders | Yes | Yes |

| Vendors | Yes | Yes |

| Documents | Yes | No |

After importing

Once your data is in ScoutzOS, check your dashboard to confirm your properties and occupancy look correct. Then invite your team (Settings > Team) and set up rent collection (Settings > Payments).