Assigning vendors to work orders

ScoutzOS lets you build a vendor roster and assign them directly from maintenance requests.

Adding vendors

1. Go to Settings > Vendors
2. Click "Add Vendor"
3. Enter their name, trade (plumbing, HVAC, electrical, etc.), phone, and email
4. Set their service area and hourly rate if known

Assigning to a request

Open any maintenance request and click "Assign." Choose from your vendor roster or a team member. The vendor receives an email with the request details, photos, and tenant contact info.

Vendor portal

Vendors can log into ScoutzOS to view their assigned work orders, update status, upload completion photos, and submit invoices — all without calling you.

Tracking costs

When a vendor submits an invoice through ScoutzOS, the cost is automatically linked to the property for accurate expense tracking and owner statements.